Frequently Asked Questions
What is the flight reservation?
A flight reservation (also known as an itinerary or booking) is a document containing detailed information about your flight, such as the flight name, departure and arrival times and dates, flight code, departure and arrival airport IATA codes, and the flight reservation number. It may also include a PNR number and images.
What is the PNR number?
Passenger Name Record (PNR) is a unique six-digit number provided with every booked ticket, whether booked online or at a ticket counter.
What types of flight reservations do you have?
We provide all types of flight reservation tickets such as sample, sample with PNR, verifiable with PNR.
What is the onward ticket?
An onward ticket is a ticket to a destination with a return journey. It is often required for border control. It is also known as a return ticket.
What is the sample ticket?
Sample ticket (also known as a dummy) is an example of a ticket. It may resemble a verifiable ticket and contain the same information.
Which tariff should I choose for my visa application?
If you need a ticket for a visa center, you can use our tariff reservation, which includes a flight itinerary with a verifiable PNR number and all detailed information about the flight. It is preferable to order 24-30 hours before going to the embassy or visa center, due to the limited validity of the ticket. Usually, the reservation lasts 1-3 days (if the date of departure is not close) and in rare cases 4-7 days. If the date of departure is close, the reservation can be valid for less than 24 hours.
Attention! Flight reservations can be valid for a maximum of 14 days, but most frequently it is 1 or 2 days.
I have paid for the reservation. What is the next step?
After your payment information appears in our system, it usually takes 3-10 hours to process orders. However, due to time zone differences, we recommend placing orders at least 24 hours before you need the ticket. You will then receive a letter with a PDF file containing your flight itinerary. Please note that we do not guarantee urgent order fulfillment.
Can I choose the airline, and what restrictions do you have?
Unfortunately, we can't offer the option of choosing an airline, as not all airlines are initially available for booking flight reservations and many are only available for a short time. We try to choose the most optimal company so the reservation will last as long as possible. In all other cases, we don't have restrictions and try to make the best choice for you ❤︎
Whats the difference between sample ticket and flight itinerary?
"Sample ticket" is just an example of a ticket; it cannot be checked and verified, unlike a "real" flight itinerary, which reserves you a place on a flight for a certain period. This itinerary can be checked on
checkmytrip.com,
viewtrip.travelport.com, or an airline website.
How the booking system works?
After receiving payment, we begin to process the order. First, we select the best flights and send a booking request. We receive information through the Global Distribution System. If everything is okay with the flight, we get a PNR code for issuing a ticket.
How long is the reservation valid for?
Reservations can be valid for a few hours up to a maximum of 7 days, depending on the distance of the flight and the airline. For example, if you book a flight for tomorrow, the airline can give you a valid ticket, but the reservation will be closed after a few hours or the next day due to the airline's interests. They close the reservation in order to be able to sell the latest flight tickets before boarding the flight. We try to keep reservations valid for as long as possible, so we recommend not taking tickets for upcoming dates (at least 10 days later) to reduce the service life of the reservation.
What happens if my reservation is cancelled?
The flight reservation is valid for up to 7 days. We recommend that you book tickets at least 10 days in advance to ensure the reservation remains valid for as long as possible. If you have already booked tickets for an upcoming date, we suggest placing a new order with a later date.
How can I get a refund?
Unfortunately, we work through a global distribution system and pay a commission for each reservation, so making changes requires booking a new reservation. Refunds cannot be made unless there was a mistake in the information, such as incorrect dates, names, etc. If such a mistake was made, please make a new order. If you notice a mistake right after payment, please write us a letter and we will make an order with the correct information.
